Last fall, California signed Senate Bill (SB) 1157 into effect, giving residents in subsidized housing a whole new credit-building opportunity by having their rent payments reported to major credit bureaus. The bill is in effect starting July 1st 2021, and will have a huge positive impact by helping many of the over 45% of California […]
How to Prepare for SB-1157 Read More »
What is ESG? You’ve probably heard ESG come up in conversations recently. If you are a multifamily owner, operator, investor, or a part of a multifamily corporate leadership team, ESG compliance is (or should be) top of mind for you. Let’s break it down – ESG stands for Environmental, Social, and Governance, and is a
ESG Compliance in Multifamily Read More »
NMHC Annual Meeting in San Diego was a refreshing few days to be able to see familiar faces and for a few of us from Rent Dynamics to get back into the national conference scene again. We found that many of the topics that came up at the conference were related to the economic impact
Key Takeaways from NMHC Annual Meeting 2021 Read More »
The student population in off-campus housing is a huge opportunity in multifamily property management. According to a 2016 New York Times article, 87% of students live off campus. With such a large target market, it’s important to have the right offerings that provide meaningful value to them. College tuition is expensive, and many students (and
Value-Add Financial Amenity for College Students Read More »
Property management call centers are crucial to ensuring an optimal experience for prospects and current residents when your site teams are busy or unavailable. The main goal should be that you never miss another call – statistics show 49% of calls go unanswered at apartment communities. That’s why Rent Dynamics created a state of the
Rent Dynamics’ Best in Class Multifamily Call Center (Contact Center) Read More »
Employees are the backbone of your business, but where would you be without customers? From understanding a customer’s value to employee training and experience creation – we’ve created a customer-first organization to maximize your success. We sat down with our own Tessa Peshke, VP of Customer Success, to understand how Rent Dynamics creates this customer-centric
Running a Customer Centric Organization Read More »
Smart locks, lights, thermostats, switches. We’ve just about heard it all in the world of “Smart homes,” right? With smart apartments, there’s a new approach that goes beyond just devices. In the multifamily space, the smart apartment category covers connectivity from the inside out, across the many layers of your business. A smart apartment platform
How Smart Apartments Can Help Your Bottom Line Read More »
There is a lot to think about in terms of how a prospective resident tours a property for the first time: virtual tours, self-guided tours, guided tours… where do you begin? With all the changes that 2020 brought us, one of the most important for property managers to plan for in 2021 is virtual tours.
Multifamily Home Tours in 2021 Read More »
Managing and marketing multifamily properties is complex! From advertising to lead management to accounting to managing resident relationships, it’s easy for leads and important tasks to get lost in the shuffle. But not to worry – a smart leasing CRM tool can help! The goal of any multifamily CRM is to help take out the
What to Look for in a Multifamily CRM Read More »
In an era where it has become increasingly important to meet customers where they are at in their buying journey, it becomes even more important to lean on technology and data to guide the decisions that can help you understand your customers, and impact your multifamily business. We sat down with Brandon Hornibook, Digital Marketing
Technology Adoption for Multifamily Marketing Teams Read More »
