A Multifamily Contact Center You Can Trust

A Contact Center for Multifamily You Can Trust Never miss another call.

Never miss a call again with Rent Dynamics. Our Multifamily Contact Center is your go-to solution for after-hours communication and a reliable hub for managing digital leads. With our experienced team, we are committed to helping you achieve your business objectives seamlessly.

A contact center partner with multifamily industry expertise

Established to fulfill the increasing need for a dependable property management contact center, Rent Dynamics stands out in the multifamily sector. Our contact center agents bring extensive experience and, coupled with advanced technology, integrate effortlessly with your operations, functioning as an extension of your team.

Adaptable for your team, reliable for your business

Navigating the complexities of managing a diverse property portfolio is simplified with our Contact Center for Apartments. We provide adaptable workflows tailored to your team’s unique needs, ensuring seamless communication whether you need comprehensive support or a helping hand when your onsite team is unavailable.

Our Team Can Answer Any Community Leasing Question


  • Thorough and continuous information
  • Performance Reports offer insight into resident communications
  • Call intelligence technology will leave you with a deeper level of understanding of what’s working and what’s not.
  • Sister property cross-selling
  • Contact Center agents available across channels
Our Experienced Agents Can Help When Your Team is Busy


  • Highly trained sales agents with effective sales and fair housing training
  • Robust reporting including Transparent Listening and Real-time Feedback
  • Outbound follow-up for community prospects based on client’s schedule
  • Real-time pricing and availability integrations
  • Endless combinations of support, including community Snooze
We Serve Your Residents Just as Your Team Would


  • We’re always available, 24 hours a day, 7 days a week, 365 days a year
  • Our agents provide a personalized and customer-centric approach in every touch point
  • Emergency calling trees ensure that no call or text goes unanswered
  • Unlimited customizations to accommodate varying needs across your portfolio

Start your Journey with Rent Dynamics

Schedule a demo with one of our product experts today.

Contact Center FAQ

What is a Multifamily Contact Center?

A multifamily contact center is a dedicated service center providing support and assistance to residents, prospects, and property management teams within the multifamily industry. It plays a crucial role in enhancing customer experience and alleviating the workload of on-site teams.

What are the Benefits of Having a Multifamily Contact Center?

The benefits of a multifamily contact center are improved brand consistency and messaging,  increased sales, better customer service, higher customer satisfaction, and cost savings.

What is the Main Goal of a Multifamily Contact Center?

The primary aim of a multifamily contact center is to deliver efficient and effective customer service and support, aiding residents, prospects, and property management teams in various tasks and inquiries, ultimately improving customer experience and streamlining communication.

What are the Four Elements of a Contact Center?

A multifamily contact center comprises four essential elements: technology for efficient customer support, processes that ensure effective service, skilled agents providing customer assistance, and data analytics for continuous improvement and success measurement.

Big News! Rent Dynamics has been acquired by Entrata!