A Contact Center for Multifamily You Can Trust

Never miss another call

Whether looking for an after-hours contact center solution or a reliable place to direct all incoming digital leads, the Rent Dynamics Contact Center Multifamily team is here for you and your team.

A multifamily contact center partner with industry expertise

We were born out of the need for an experienced contact center for property management partners in the multifamily space, knowing there is a need for customer service experts in multifamily. With decades of combined experience in multifamily, our contact center agents, coupled with our technology, have the expertise to act as a true extension of your team. 

Adaptable for your team, reliable for your business

We know that running your portfolio is complex, and every property has its own unique communication needs. Our multifamily contact center allows for endless combinations of customizations to your team’s workflows. Whether you rely on our team 100% of the time or only when your onsite team needs a break, we have your back.

Our Team Can Answer Any Community Leasing Question

Marketing

  • Thorough and continuous information
  • Performance Reports offer insight into resident communications
  • Call intelligence technology will leave you with a deeper level of understanding of what’s working and what’s not.
  • Sister property cross-selling
  • Contact Center agents available across channels
Our Experienced Agents Can Help When Your Team is Busy

Leasing

  • Highly trained sales agents with effective sales and fair housing training
  • Robust reporting including Transparent Listening and Real-time Feedback
  • Outbound follow-up for community prospects based on client’s schedule
  • Real-time pricing and availability integrations
  • Endless combinations of support, including community Snooze
We Serve Your Residents Just as Your Team Would

Retention

  • We’re always available, 24 hours a day, 7 days a week, 365 days a year
  • Our agents provide a personalized and customer-centric approach in every touch point
  • Emergency calling trees ensure that no call or text goes unanswered
  • Unlimited customizations to accommodate varying needs across your portfolio

Start your Journey with Rent Dynamics

Schedule a demo with one of our product experts today.

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