A Contact Center You Can Trust
Never miss another call
Whether you are looking for an after-hours contact solution, or a reliable place to direct all incoming digital leads, the Rent Dynamics Contact Center team is here for you and your team.
A property management call center partner with multifamily expertise
We were born out of the need for an experienced property management call center partner in the multifamily space, knowing there is a need for customer service experts in multifamily. With decades of combined experience in multifamily, our contact center agents, coupled with our technology, have the expertise to act as a true extension of your team.
Adaptable for your team, reliable for your business
We know that running your portfolio is complex, and every property has its own unique communication needs. Our contact center solution allows for endless combinations of customizations to your team’s workflows – whether you need to rely on our team 100% of the time, or only when your onsite team needs a break, we have your back.
Our Team Can Answer Any Community Leasing Question
- Thorough and continuous information
- Performance Reports offer insight into resident communications
- Call intelligence technology will leave you with a deeper level of understanding of what’s working and what’s not.
- Sister property cross-selling
- Contact Center agents available across channels
Our Experienced Agents Can Help When Your Team is Busy
- Highly trained sales agents with effective sales and fair housing training
- Robust reporting including Transparent Listening and Real-time Feedback
- Outbound follow-up for community prospects based on client’s schedule
- Real-time pricing and availability integrations
- Endless combinations of support, including community Snooze
We Serve Your Residents Just as Your Team Would
- We’re always available, 24 hours a day, 7 days a week, 365 days a year
- Our agents provide a personalized and customer-centric approach in every touch point
- Emergency calling trees ensure that no call or text goes unanswered
- Unlimited customizations to accommodate varying needs across your portfolio
Start your Journey with Rent Dynamics
Schedule a demo with one of our product experts today.