How to Increase Resident Retention
Resident retention is a top goal for multifamily regional and property managers; especially when research shows the cost of a non-renewal can be anywhere from $2,500 to $5,000. The longer …
How to Prepare for SB-1157
Last fall, California signed Senate Bill (SB) 1157 into effect, giving residents in subsidized housing a whole new credit-building opportunity by having their rent payments reported to major credit bureaus. …
ESG Compliance in Multifamily
What is ESG? You’ve probably heard ESG come up in conversations recently. If you are a multifamily owner, operator, investor, or a part of a multifamily corporate leadership team, ESG …
Key Takeaways from NMHC Annual Meeting 2021
NMHC Annual Meeting in San Diego was a refreshing few days to be able to see familiar faces and for a few of us from Rent Dynamics to get back …
Value-Add Financial Amenity for College Students
The student population in off-campus housing is a huge opportunity in multifamily property management. According to a 2016 New York Times article, 87% of students live off campus. With such …
Value-Add Financial Amenity for College Students Read More »
Rent Dynamics’ Best in Class Multifamily Call Center (Contact Center)
Property management call centers are crucial to ensuring an optimal experience for prospects and current residents when your site teams are busy or unavailable. The main goal should be that …
Rent Dynamics’ Best in Class Multifamily Call Center (Contact Center) Read More »
Running a Customer Centric Organization
Employees are the backbone of your business, but where would you be without customers? From understanding a customer’s value to employee training and experience creation – we’ve created a customer-first …
How Smart Apartments Can Help Your Bottom Line
Smart locks, lights, thermostats, switches. We’ve just about heard it all in the world of “Smart homes,” right? With smart apartments, there’s a new approach that goes beyond just devices. …
Multifamily Home Tours in 2021
There is a lot to think about in terms of how a prospective resident tours a property for the first time: virtual tours, self-guided tours, guided tours… where do you …
What to Look for in a Multifamily CRM
Managing and marketing multifamily properties is complex! From advertising to lead management to accounting to managing resident relationships, it’s easy for leads and important tasks to get lost in the …