Are you looking to stay ahead of the game in the multifamily industry? Look no further than Stephanie Anderson, Senior Director of Communications and Social Media at Grace Hill. With her unique background as an operator, non-profit association manager, and supplier partner, Stephanie offers invaluable insights into the 2023 multifamily trends.
In this year’s Multifamily Trends Guide, Stephanie provides expert predictions and insights that are essential for any company looking to stay competitive. Let’s dive into her top insights:
Automation Is King
The customer experience is paramount in the multifamily industry, and automation is the key to providing a top-notch experience. By automating certain tasks, onsite team members can focus on providing the personal touch that’s necessary for resident satisfaction. However, with new technology comes new expectations, and companies must adapt and reset employee expectations to ensure a smooth transition.
DEI Efforts
The time for lip service on DEI (diversity, equity, and inclusion) is over. Companies must take real action and showcase the fruits of their labor. This means embracing and celebrating all cultures, finding new and innovative ways of doing business, and providing inclusive training for all learning styles. Companies that make a genuine effort towards DEI will reap the rewards, including a more engaged workforce and a stronger reputation in the industry.
TikTok For All Things Property Management
In today’s fast-paced world, people retain only a fraction of what they hear and read. That’s where TikTok comes in. This social platform is a powerful tool for advertising company culture, improving e-learning, and even leasing apartments. Companies can boost their brand, attract new talent, and retain residents by embracing micro-learning and delivering short, snappy, and memorable content.
These insights and predictions are just the beginning of the multifamily trends for 2023. To stay ahead of the curve, download the free 2023 Multifamily Trends Guide now. With expert insights and predictions on key trends like automation, DEI, and property management technology, this guide is a must-read for anyone looking to shape the future of the industry.